ITS Partner…
ITS Partner was founded in 2006 and specializes in IT Service Management ( ITSM ) and Business Service Management ( BSM ) training and consulting with a focus on ITIL best practices. Our services include:
CONSULTING: We help organizations in all stages of their “IT Service Management journey” – from initial “What” and “Why”, through to the definition of process models, implementing new ways of working, to the final quality checks and the establishment of mechanisms for continuous improvement. We use the proven best practices and standards ( e.g. , ITIL , ISO 20000 , ISO 27000 , COBIT , … ) more…
EDUCATION: Education is a foundation of acceptance and institutionalization of changes in an organization. We offer various types of education in ITIL , Cobit, Togaf, IT4IT, ArchiMate, BPMN 2.0, Six Sigma, Lean, Information Security, Project Management (PMP, PRINCE2), SCRUM, CompTIA, … more ..
KNOWLEDGE BASE: Our Knowledge Base is a place for sharing useful resources regarding the number of methodologies, standards, best practices and frameworks (ITIL, Cobit, PMP, Prince 2, SCRUM, Blue Ocean Strategy,…). more…
Our distinctive contribution to the promotion of ITIL v3 is our ITIL Service Lifecycle Poster. The first version of the poster was issued in 2011, and within a few years of its existence, the poster has found its place on the walls of many organizations word wide. The Poster was accompanied by several articles in international publications ( e.g. In Article itSMF International Magazine “At your Service”). The newest version of the poster can be purchased in our shop, while the version of the poster from 2014, is given by us in a free download:
ITIL poster, version 2014, FREE DOWNLOAD
In our projects we use the world’s best practices and standards, but also recognize and acknowledge the particularities of the organization itself. The satisfaction of our customers is always our top priority.
Our approach is unique and different!
Ivana Nissen
