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ITS Partner was founded in 2006 and specializes in IT Service Management ( ITSM ) and Business Service Management ( BSM ) training and consulting with a focus on ITIL best practices.
In cooperation with Flevy – Marketplace for Premium Business Documents we are offering some business documents and templates that could be usefule in your ITIL /ITSM projects and Workshops/Presentations. For further details visit our web shop …
ITIL v3 – 2011 Lifecycle Poster – printable in A1, A2, A3
File type: PDF Number of pages: 1
Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Implementing Service Level Management (SLM) – PPT
File type: PPT, PDF Number of slides: 34
This presentation describes steps for Implementing a Service Level Management (SLM) process according to ITIL best practice and ISO 20000.
Incident Management – ITIL v3, PPT
File type: PPT Number of slides: 34
Document describes the ITIL Incident Management Process in detail including very detailed description of Process flow steps.
Incident Management – ITIL v3, Process Guide – Word, Visio
File type: Word with Visio diagram Number of pages: 68
This document is a template for Incident Management (IM) process according to ITIL v3 best practice and ISO 20000.
ITIL 4 Foundation – PPT + ITIL 4 Poster (New)
ITIL 4 Foundation – PPT + ITIL 4 Poster (New)
File type: PPT
Number of slides: 210
ITIL 4 Foundation PPT + ITIL 4 Foundation Poster ( printable in A1, A2, A3 format)
200 pages PPT + 75+ Exam preparation […]
ITIL 4 Poster -2019 – Service Value System – printable in A1, A2, A3
File type: PDF
Number of pages: 1
Poster presents two Key elements of ITIL 4: Four dimensions of Service Management & Service Value System (SVS) More info / Buy
Možda će vas zanimati: […]
ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2)
ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2)
File type: PDF
Number of pages: 2
Poster gives complete overview of ITIL 4 Guiding principles.
Guiding principle – a recommendation that guides an organization in all circumstances, regardless of […]
ITIL 4 Poster: ITIL 4 Heat Maps (printable in A1, A2) New
ITIL 4 Poster: ITIL 4 Heat Maps (printable in A1, A2) New
File type: PDF
Number of pages: 1
Poster gives heat mapping of contribution of all 34 ITIL 4 Practices to 6 Service Value Chain Activities.
HEAT MAP: represents […]
ITIL 4 Poster: ITIL 4 Practices (printable A1, A2)
ITIL 4 Poster: ITIL 4 Practices (printable A1, A2)
File type: PDF
Number of pages: 1
The poster gives an overview of purpose statements for all 34 ITIL 4 Practices.
Note: ITIL 4 Practices “replaced” what was in ITIL 3 […]
Our distinctive contribution to the promotion of ITIL v3 is our ITIL Service Lifecycle Poster. The first version of the poster was issued in 2011 , and within a few years of its existence, the poster has found its place on the walls of many organizations word wide. Poster was accompanied by several articles in international publications ( e.g. In Article itSMF International Magazine “At your Service”). Newest version of the poster can be purchased in our shop, while the version of the poster from 2014, we give for a free download:
ITIL poster, version 2014, FREE DOWNLOAD
In our projects we use global best practices and standards, but also recognize and acknowledge the particularities of organization itself . The satisfaction of our customers is always our top priority.
Our approach is individual and different!
Ivana Nissen
ITS Partner d.o.o. – General information
ITS Partner d.o.o.
Prisavlje 2
10000 Zagreb
Croatia
Mobile: +385 99 21 00 452
E-mail: info@itsm.hr
MBS: 080576759
VAT ID: HR75227041170
Registration: Commercial Court Zagreb, Croatia
€479.00Add to cart
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Poster! ITIL v3 Service Lifecycle model, ITS Partner - free download!
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ITIL poster, CFN people CSE(Controlled Service Environment) Implementation roadmap - poster – Glenfis ) Android App - ITIL ® v3 Foundation Exam Questions Apple App - ITIL ® v3 Foundation Exam Questions
